Refund policy

Return and refund policy

  • If the package is plainly damaged or the flier/box seal is broken at delivery, please do not accept the shipment.
  • Take a clear and focused video of your parcel before opening it. All seals are clearly visible in the video.
  • To ensure the validity of claims for damaged or missing items, customers must provide a full video showing the parcel being opened, with all contents clearly visible in the video.
  • Damaged items can only be returned if they are sent by the company's end.
  • No exchanges/refunds/claims can be made on discounted products/Clearance Sale.
  • If any item purchased at full price goes on sale, it will be exchanged at the marked down price.
  • All prices are fixed and inclusive of taxes.
  • No cash refund.
  • Exchange for sunglasses, undergarments, belts, hat/caps, shoes & accessories will not be entertained due to hygienic reasons.
  1. If the product is damaged, return the product after approval and get Online Store Credit for the same amount (minus shipping costs) for future purchases, within 1 days of receiving your order. No requests will be entertained after 3 days of receiving.
  2. Online Store Credit means you can return your purchase and utilize the same amount for a later purchase.
  3. Items will be sent back after request is approved through courier. Shipping costs will not be part of the exchange or claim.
  4. Customer will be responsible for bearing the cost of sending the item back to us.
  5. Currently we do not offer any refunds or exchanges for international online orders.
  6. International Order Shipping charges are based on destination, size and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.

 Please Read::
The Art of Unboxing: A Guide to Receiving and Documenting Your Courier Parcels)

 

Order Cancellation

HAZAAZ reserves this right of cancelling your order for the reasons including, unavailability of stock, declined in payment or the inaccuracy of pricing.

 

For questions and queries email us at support@hazaaz.com